Privacy Policy

Last updated: January 1, 2025

1. Data We Collect

We collect information you provide directly, such as your name, email address, phone number, and identification documents for KYC. We also collect usage data, device information, and transaction records.

2. How We Use Your Data

We use your data to: provide and improve our services; verify your identity; communicate with you; comply with legal obligations; analyze platform usage; prevent fraud.

3. Data Security

We use industry-standard encryption (TLS in transit, Fernet at rest) to protect your data. Exchange credentials are encrypted separately. Access is restricted on a need-to-know basis.

4. Data Sharing

We do not sell your personal data. We may share data with: exchange providers (for trading execution), KYC verification providers, payment processors, and law enforcement when required by law.

5. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we remove personal data within 30 days, except where retention is required by law (typically 5-7 years for financial records).

6. Your Rights

You have the right to: access your data; correct inaccurate data; request deletion; object to processing; data portability; withdraw consent. Contact privacy@tradewithaureon.com to exercise these rights.

7. Cookies

We use essential cookies for authentication and platform functionality. We may use analytics cookies to improve our service. You can manage cookie preferences in your browser settings.

8. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or platform notification.

10. Contact

For privacy questions: privacy@tradewithaureon.com